GUEst-information



Guest-Information

  • 1.)Our fire alarm system is directly connected to the fire brigade. 
  • 2.) In the case of an acoustic alarm from the sirens in your apartment, the fire brigade is automatically informed and is on site within 8 minutes.
  • 3.) Leave the building immediately. The meeting point is opposite the street side of the entrance in Behrenstraße! 
  • 4.) Do not use our elevators under any circumstances.
  • 5.) You will meet a contact person in a safety vest at the exit. Please provide your name and apartment number.
  • 6.) Under no circumstances will the house be entered again. Only when the fire brigade and then the contact person in the safety vest have given their permission. Should a false alarm occur due to proven negligence, we reserve the right to charge possible costs. This also applies to the manipulation of our smoke detectors.

Emergency call (fire brigade &  rescue service)  Speed dial 112

Police                                                                     Speed dial 110                       

Emergency medical service                                   Tel.: 0-116117

           

Pharmacy

Apotheke Q205

Friedrichstraße 68

Tel.: +49 30 20 94 58 60

www.apotheke-q205.de


Opening hours

Monday – Friday                     8:00 am to 08:00 pm

Saturday                                 9:00 am to 08:00 pm



Dorotheenstadt Apotheke

Friedrichstrasse 151/ Ecke Dorotheenstrasse

Tel: +49 30 2044817


Opening hours

Monday – Friday                     08:00 am to 07:00 pm

Saturday                                  09:00 am to 02:00 pm



A list of emergency pharmacies and hospitals is available from reception or at www.berlin.de.

Monday – Friday                                 7:00am to 10:00pm

Weekends and public holidays          9:00am to 5:00pm


Speed dialling 70 will put you through to the reception. Outside of our opening hours please dial +49 30 235 794 21 in case of emergencies.


Our reception staff attend to queries and suggestions, and will be glad to assist further with the following matters:

  • Help with booking, modifying and printing your plane and train tickets
  • Printing, faxing and scanning your documents (may incur a charge)
  • Providing writing materials
  • Ticket service for theatres and concerts
  • Booking private city tours
  • Restaurant reservations
  • Car and bicycle hire information
  • Porterage
  • Arranging babysitters and dog sitters
  • Nespresso capsules, dishwasher tablets and detergent for a fee
  • Oral hygiene packs, disposable razors and first-aid items


Café NENOM, Charlottenstraße 34


Opening times

Monday til friday                    8:00 am to 6:00 pm

saturday                                 9:00 am to 6:00 pm

sunday                                    10:00 am to 5:00 pm


Tel: 0179 3971101

Email: cafe-nenom@gmx.de


Lindner Esskultur, Friedrichstrasse  165


Opening times

Monday til friday                    08:00 am to 07:00 pm

saturday                                 09:00 am to 04:00 pm


Bäcker Wiedemann, Friedrichstrasse 149


Opening times

Monday til friday                    06:30 am to 06:00 pm

saturday                                 08:00 am to 01:00 pm

 

Recommendations and tips on restaurants and nearby delivery services please ask our staff on the reception.

All our apartments are equipped with allergy bedding. If you prefer feather duvets or would like something from our pillow menu, please contact the front desk.

Listen to your own music on your Smartphone, tablet or other Bluetooth-enabled device via our portable Bose Bluetooth speakers. An instruction manual is available in the Manuals section.

We perform a partial cleaning after every third night, and a full clean after the sixth night. You are also welcome to book additional cleaning sessions for an towel change 5,00 €, a partial cleaning 10,00 € and a full cleaning 15,00 € through reception.

The Clipper Boardinghouse Berlin-Gendarmenmarkt has an on-site underground car park. Depending on availability, you can book a parking bay for 23,00 € a night through reception. Access is off Rosmarinstraße. There you will find our bicycle park area as well.

La Fayette

Friedrichstrasse 76-78

Opening hours

Monday – Saturday                11:00 am to 07:00 pm


Lindner Esskultur

Friedrichstrasse 165

Opening hours

Monday - Friday                      08:00 am to 07:00 pm

Saturday                                 09:00 am to 16:00 pm

A dishwasher tablet can be found behind the sink tap. Additional tablets can be purchased from reception at a charge of 0,50 € each. See the Manuals section for instructions on how to use them.

By taxi

You need around 10 minutes (4km) when travelling by taxi or car.


By public transport

From the Friedrichstraße S-Bahn and U-Bahn station, you can take every S-Bahn the direction of Wannsee or Spandau and get off at the Berlin Hauptbahnhof station.

Taxi

You need 45 to 60 minutes (23 km) depending on traffic when travelling by taxi or car.


BER Airport Express regional railway

We recommend taking the regional railway RE7 at the Friedrichstraße U-Bahn and S-Bahn station to BER airport. Trains run every 30 minutes, and can get you to the airport in 30 minutes. Timetables can be found at www.bvg.de or www.db.de.


Flight information for BER airport can be obtained by calling +49 30 609 111 50.

Your apartment is from 3:00 p.m. available. Do you prefer this earlier, you can book our Early Arrival Service for 40,00 €. An arrival from 11:00 a.m. is possible. This service is subject to availability and in consultation with the reception.

If you leave us before 7 a.m., you can leave your keys at our post box in the lobby area opposite the reception.

U-Bahn (subway) and S-Bahn (suburban railway) stations nearby

Unter den Linden

U6, U55 3 minutes’ walk (200 m) away


Friedrichstraße

S1, S2, S25, S5, S7, S75, U6 and regional railway 8 minutes’ walk (600 m) away


Brandenburger Tor

S1, S2, S25, and U55 9 minutes’ walk (750 m) away


Stadtmitte

U2 6 minutes’ walk (850 m) away


The latest timetables are available from reception or at www.bvg.de, which also contains information on tickets and fares.  When travelling, we recommend using the “BVG Fahrinfo Plus” BVG app to find the fastest public transport connections.  

We are happy to bring an iron and ironing board to your apartment. To do this, please contact the front desk.

The Check-out time is 11:00 a.m.. If you prefer a late check-out, this service is with an extra charge and subject upon availability in consultation with the reception.

We will gladly take care of cleaning your laundry from Monday to Friday. You will find a price list for the laundry service in the wardrobe. Please hand your load in to reception by 9:00 a.m.; you will have it back by 6:00 p.m.. Express services are offered upon request and with extra charge.

Each of our kitchenettes is equipped with a microwave. Further information can be found here.

You are provided with a free starter set of Nespresso capsules on arrival. Additional capsules can be purchased from reception for a charge of 0,70 € each. An instruction manual can be found here.


We will also gladly provide a conventional coffee machine free of charge, subject to availability.

We have the following pillow alternatives ready for you: neck roll, wedge pillow, neck pillow. You are welcome to ask about these at reception. Please note that we only have limited availability here.

Opening hours

Monday – Friday                                7:00am to 10:00pm

Weekends and public holidays          9:00am to 5:00pm

Speed dialling 70 will put you through to the reception.


Outside of our opening hours please dial +49 30 235 794 21 in case of emergencies.


Our reception staff attend to queries and suggestions, and will be glad to assist further with the following matters:


  • Help with booking, modifying and printing your plane and train tickets
  • Printing, faxing and scanning your documents (may incur a charge)
  • Providing writing materials
  • Ticket service for theatres and concerts
  • Booking private city tours
  • Restaurant reservations
  • Car and bicycle hire information
  • Porterage
  • Arranging babysitters and dog sitters
  • Nespresso capsules, dishwasher tablets and detergent for a fee
  • Oral hygiene packs, disposable razors and first-aid items

Since the renovation in 2014, our entire property has been non-smoking/ non- steaming. Please note that smoking or steam is not even permitted in the conservatories or on balconies. Failure to comply with this rule will result in an additional charge of minimum 120,00 € in cleaning costs.

Quartier 205 REWE

Friedrichstraße 67-70

Opening hours

Monday - saturday                 8:00 am to 10:00 pm



Edeka at train station Friedrichstrasse

Opening hours

Monday - friday                      6:00 am to 10:00 pm

Saturday - sunday                  8:00 am to 10:00 pm

The nearest taxi rank is located to the right of the main entrance, on the corner of Behrenstraße and Friedrichstraße. You can use the hot key on the telephone to book a taxi, or have the reception staff arrange one for you.

Taxi number when travelling: +49 30 20 20 20

For outside lines, please first dial “0”, followed by the area prefix and the telephone number. The price is 0,20 € per unit. Internal calls are free of charge. Please first dial “7”. The direct number for the telephone in your apartment is +49 30 20637‑apartment number.


The reception desk can be reached by pressing the speed dial key on your telephone or by dialling "70".

You are welcome to borrow umbrellas at the reception.

Our guest laundry room has a free washing machine, dryer, clothes horse, irons and ironing boards. The room is located on level 4 next to Apartment 406 and you are welcome to use it from 8:00 a.m. to 8:00 p.m.


Reception can provide detergent for 1,00 €. We will gladly bring irons and ironing boards to your apartments; please contact the staff at reception.

Use our free basic Internet or the premium Internet for a charge of 3,00 € per day, or 10,00 € per week. On your Smartphone, tablet or laptop, first select the “Clipper_CCH” wireless network and follow the menu navigation. Your access details consist of your booking number and apartment number, both of which can be found on the arrival card given to you together with your key card.

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